Deactivate and reactivate accounts

An inactive account cannot sign in. Deactivation blocks sign-in rather than deleting the account. Reactivating it restores access.

Deactivate an account

Use this when you need to cut off account access immediately. You cannot use it on your own account.

1. Open the target account’s details from 사용자 목록 (User list).
2. Under 접근 변경 (Change access), set 계정 상태 (Account status) to 비활성 (Inactive).
3. In 계정 비활성화 (Deactivate account), click ① 비활성화 확정 (Confirm deactivation).

① Confirm deactivation

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Reactivate an account

Restore an inactive account using the steps below. The same steps apply when someone who deactivated their own account in Settings asks to use it again. Self-deactivation signs the user out immediately and shows 계정이 비활성화되었습니다 (Account deactivated), with instructions to request reactivation.

Accounts deactivated by an administrator do not see that screen. Reopening their previous screen shows 로그인이 필요합니다 (Sign-in required), and trying to sign in again shows 로그인 요청을 완료하지 못했습니다. 다시 시도해 주세요. (The sign-in request could not be completed. Please try again). If someone reports this, check their account status first.

Screen shown to a deactivated user. ① Return home

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1. Open 사용자 목록 (User list) in the left-hand 관리자 (Administrator) section and choose 비활성 (Inactive) from 전체 상태 (All statuses). The list updates immediately.
2. Open the target account’s details and set 계정 상태 (Account status) to 활성 (Active).
3. In 계정 재활성화 (Reactivate account), click ① 재활성화 확정 (Confirm reactivation).

① Confirm reactivation

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Deactivation changes only 계정 상태 (Account status). It leaves 회원 유형 (Membership type) and 관리자 접근 (Administrator access) unchanged. Reactivation therefore restores the permissions the account had before deactivation. Review both values before confirming to make sure they are still appropriate.

The list does not distinguish self-deactivation from deactivation by an administrator. Both are handled the same way. To check which occurred, find 계정 상태 변경 (Account status change) in the audit log. If the actor and target are the same person, it was self-deactivation.

Success signal

You see …님에 대한 계정 비활성화 처리를 완료했습니다. (The account for … has been deactivated) or 계정 재활성화 처리를 완료했습니다. (The account has been reactivated), and 계정 상태 (Account status) changes.

If the change is rejected

• The deactivation option is locked for your own account. Hovering shows 자기 계정은 비활성화할 수 없습니다. (You cannot deactivate your own account). Use My settings instead of this screen to deactivate yourself.
• 접근 상태가 변경되었습니다 (Access status has changed) and 다른 처리자가 먼저 변경했습니다. 최신 정보로 갱신했으니 다시 확인한 뒤 진행해 주세요. (Someone else changed this first. The information has been refreshed; review it before continuing.) Another administrator made a change first. Review the updated values before deciding what to do.